Privacy Policy
We (“We,” “Us,” or “Our”) are committed to safeguarding your personal data and to respecting your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Fels Bitline website (the “website”).
These principles will be upheld:
- To ensure transparency about how we collect and process your personal data:
We want you to be able to make informed decisions about the use and processing of your personal data. That’s why we’ve created this website. To achieve this, we apply various methods and procedures to provide relevant information on how personal data is used.
If we determine that you need specific details, we will provide them at the appropriate date and time.
We are pleased to address any questions you may have and will provide any necessary clarifications regarding legal limitations. You can reach us by email at the following address: info@fels-bitline.com
- We use personal data solely for the purposes outlined in this policy.
We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; maintaining and delivering the Services; complying with legal and regulatory obligations; and carrying out administrative and business operations to support the Services.
We also process personal data to better understand your preferences and needs.
- To access essential tools to protect your rights regarding personal data:
To support the exercise of your rights, we have robust processes in place. Contact us at any time to request access to your personal data. We can update or delete it, or restrict its use for specific purposes or in general. We can also transfer your information to you or to a third party. We will make every effort to fulfil your requests.
- Protect your personal data:
While we cannot guarantee the absolute security of your personal data, we can assure you that we will continue to apply a range of measures and technologies to keep your personal data protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects about natural persons and how it processes it, shares it with third parties, and protects it.
This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or can obtain.
The Policy defines “processing” as a process that involves the use or collection of personal data. This includes the management, structuring, and storage of personal data.
Our services are intended for general audiences and are not designed for use by individuals under the age of 18. We do not knowingly collect or solicit information from anyone under 18, and we do not knowingly permit such individuals to access or use our services. If we learn that we have collected information about a child, we will delete that data as quickly as we reasonably can.
2. What personal data do we hold about you?
If you use our services or channels, or visit our website, we may collect personal data. In some cases, we may ask you to provide it. In others, we collect personal data by analysing how our services and channels are used, or by receiving information from our third‑party partners.
3. No obligation to disclose personal information to the Company and any associated consequences.
You are not obliged to provide us with any personal data. In some circumstances, however, choosing not to share certain information may limit available features. This could prevent us from delivering the services or prevent users from accessing the website.
4. What types of personal data do we collect? When you visit our website, we collect the following personal data about you:
This includes details about your online activity log and traffic data (including your IP address and the date and time of access), the language you use, software crash logs, the type of browser, as well as information about the device you use. The information we collect is not personal data and cannot be used to identify you.
Personal Data We Receive from You: Any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.
5. The legal bases and purposes for the processing of personal data
The company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis.
Without a legal basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you provide personal information via the website so that we can transfer it to a third-party trading platform
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to establish or defend legal claims.
- Processing must fulfil a legal obligation.
Contact us by email for more information about the data processing required to protect legitimate interests.
Below is a list of purposes and legal bases governing how we may use the information you provide to us. Personal data.
To share your personal information with third-party providers, at your request, to enable access to digital trading
Upon your request, we may collect personal data from you to share with third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, questions, or concerns, we require personal data to assist you with any enquiries you may have about our services.
Data is processed when necessary to pursue the company’s legitimate interests or those of a third party.
To comply with legal, administrative, and judicial obligations, personal data is processed to meet applicable legal requirements.
Processing is necessary to comply with applicable legal obligations.
To improve Our Services, we may use Personal Data. This includes, among other things, crash or malfunction reports that we collect in connection with Our Services.
Processing is necessary for the legitimate interests of the company or a third party.
Preventing Fraud and Misuse of Our Services
To carry out and manage activities that align with our service requirements, including back-office operations, business development, strategic decision-making, governance and oversight, and related functions.
Personal data are processed to pursue the legitimate interests of the company or a third party.
To support decision-making across diverse issues, we use a wide range of rigorous analytical methods and tools, including advanced statistical techniques where appropriate.
Processing is necessary to pursue the company’s legitimate interests or those of a third party.
To protect our assets, rights, and interests, as well as those of third parties, we may process personal data to establish, exercise, or defend legal claims. We process such data to safeguard our and third-party rights, interests, and assets, in compliance with applicable laws, regulations, and agreements, and in accordance with any relevant conditions, terms, or policies.
Processing is necessary for the purposes of the legitimate interests of the company or a third party.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third parties that provide services to us, such as hosting and storage, IP address data processing, and user experience analytics.
You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transfer the personal data you have provided to us to third-party trading platforms. The use of your personal data by those platforms is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners. Such sharing can provide the Company with the resources needed to enhance and improve the products and services it offers to its customers.
When required to safeguard the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.
We may also share personal data about you with potential investors or buyers, or with lenders to the company or any other company in our group if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and services from third-party providers
Third-party services, including advertising and analytics providers, may be used. These providers may also use cookies or other technologies.
Cookies are small text files stored on your device whenever you visit or use this website. They help collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor the products and services you may find relevant. Cookies are also used for statistical and analytics purposes.
Some of the cookies we use are session cookies. These are temporarily stored on your device and expire shortly after you close your browser. Others are persistent cookies. Persistent cookies remain on your device for a set period after your browser is closed. They help the website recognise you as a returning user and make it easier for you to come back to the site.
Types of cookies:
We may use them according to their purpose:
Cookies are strictly necessary
These cookies are necessary for you to access the features you've requested and to navigate our website. We use them to provide the information, products, and services you have asked us for.
They are essential for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you’ve visited before.
Cookies store personal information, including your username and the date of your last login, in order to verify that you are logged in to the site.
They are deleted when you close your web browser (session cookies).
Functionality cookies
Cookies enable us to recognize you each time you visit our site and to store your settings and preferences.
They remain valid until their expiry date and persist even after the browser is closed.
Cookies for performance
Cookies are used to collect statistical data on the site’s performance and to help improve it. They also enable us to conduct analysis on our website
Cookies store anonymous data that is not linked to any identified or identifiable natural person.
Some are deleted when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or deleted
To block or delete cookies, you will need to adjust your browser’s settings. The links below provide step-by-step guidance for a selection of the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's features and functions may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will extend this sharing for an additional 12 months
We routinely review the Personal Data we retain to determine whether it is still necessary.
9. Transfers of personal information to third countries or international organizations
Your personal information may be transferred to other countries (i.e., to a third country, meaning any country other than the one in which you reside) or to international organizations or jurisdictions. Company takes all necessary measures to protect the personal data you provide and to ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a) of the GDPR.
- The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate technical and organisational measures to safeguard personal data. These measures prevent the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant that the security of your personal data will be error-free. Nor are we liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where legal or other obligations outside our control apply, we may from time to time be required to disclose your personal data to third parties, including public authorities and regulators. In such cases, we cannot control or guarantee the measures those third parties use to protect your personal data.
Transmitting personal data over the Internet is never completely secure. The Company cannot guarantee the security of any personal data you transmit to us online.
11. Hyperlinks to third-party websites
The website may include links to third-party websites and applications. These sites and apps are not operated or controlled by the company. We are not responsible for the collection or processing of personal data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.
When visiting any third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use their services. We also suggest doing so before providing any personal data to them.
12. Amendments to this Policy
This Policy may be updated at any time. If we make changes to this Policy, we will notify you by posting the updated version on our website. In addition, when we make material changes to this Policy, we will endeavour to inform you through the channels we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised Policy.
13. Your rights in relation to your personal information
You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any errors, and delete any personal data we do not require. You may also limit the types and scope of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide concerning your personal data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can confirm whether your personal data is being processed and verify its accuracy. If so, you may access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access personal data must not infringe upon the rights and freedoms of others. If a request would harm another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.
Right to rectification
The Company is authorised to rectify inaccurate personal data. You have the right to request that any incomplete personal data relating to you be rectified, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer needed for the purpose for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, on grounds related to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company's legal obligations.
This right is not applicable in the event that the processing is necessary (a) to comply with a legal obligation imposed under European Union or Member State law; or (b) to establish, exercise, or defend legal rights or claims.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can request that the company limit the processing of your personal data.
If you request that personal data be restricted, such data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to Data Portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability does not interfere with the rights or freedoms of others.
Right to challenge
You may object at any time to the processing of your personal data based on the legitimate interests pursued by the company or a third party. This also applies to profiling carried out solely on the basis of such legitimate interests. If we can demonstrate compelling legitimate grounds for processing, we may continue where those grounds override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defense of legal claims.
You have the right to object at any time to the processing of your personal data for direct marketing.
Right to Decline Consent
You may withdraw your consent to our processing of your personal data at any time. This won’t affect the lawfulness of any processing that relied on your consent before its withdrawal
You have the right to file a complaint with your competent supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to safeguard individuals' fundamental rights regarding the processing of personal data within the European Union.
European Union and Member State laws may restrict your rights concerning your personal data, as outlined in this Section 13.
We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the nature of your request and the volume of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
Provided it does not conflict with the provisions of section 13 of the law, the information you request pursuant to your rights under section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action. We may also decline to act.
If we have any doubts about the identity of the individual who submitted your request, the company may request additional information to verify your identity.